All reduced items are non-refundable unless noted.
Once we have a confirmed purchase order from you, we start ordering components. If there are no customizations, our lead times run approximately six to eight weeks. This excludes any fabric or component delays. NOTE: Due to COVID19 supply chain issues and labor shortages, our normal lead times have been longer. Please call to confirm current lead times.
Since made-to-order products require their parts to be sourced and assembled we can only provide a 24-48 hour order cancelation grace period. If this time elapses we will no longer be available to process a cancelation or refund.