Urban Nature Culture’s Ella vase has gone through quite the journey before being delivered to your doorstep. Recycled glass waste was made into a thousands tiny pieces, melted and blown into a new shape. Ella has a timeless shape and transparent glass, wearing a beautiful, almond shade. It’ll embrace your flowers and hug them with love.
All reduced items are non-refundable unless noted.
In stock Items will generally ship within 3-5 business days.
All products on this website are final sale. No returns, refunds or exchanges, unless proof of damage during shipping or wrong item was received. All orders are inspected prior to shipping to be in a condition of good sale.
If our warehouse sent the wrong item by accident, we will allow exchange for the correct item. Before it is returned, the item must be in the same condition that you received it, unused, and in its original packaging and confirm you are the purchaser of the product.
Please inspect your order upon receipt and contact us within 5 days of receipt. If the item is defective, damaged or if you receive the wrong item, we will evaluate the issue and make it right. Our policy in the case of a damaged or defective product is to resend a replacement product as soon as possible or provide a credit/refund/discount depending on the level of defect or damage. In order to process a claim we need the following:
Damage replacement requirements:
Photo of the product and damage
Photo of the padding/protection inside the box
Photo of the packaging exterior/box
The product must be returned protected and properly contained in its original packaging and padding material, otherwise a full refund or replacement will not be provided.
We will notify you once we’ve received and inspected your return/claim, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.